Refund policy

Return & Refund Policy

Last updated: June 22, 2026

Thank you for shopping with Enparcell. We appreciate your support and want every customer to have a great experience.

Returns

We accept returns within 14 days of delivery if the item is:

  • Unworn
  • Unwashed
  • In original condition
  • Has all tags attached (if applicable)

To request a return, please contact us with your order number and reason for the return.

Non-Returnable Items

The following items are not eligible for returns:

  • Worn or washed clothing
  • Items damaged after delivery due to customer use
  • Final sale items
  • Custom/personalized products