Refund policy
Return & Refund Policy
Last updated: June 22, 2026
Thank you for shopping with Enparcell. We appreciate your support and want every customer to have a great experience.
Returns
We accept returns within 14 days of delivery if the item is:
- Unworn
- Unwashed
- In original condition
- Has all tags attached (if applicable)
To request a return, please contact us with your order number and reason for the return.
Non-Returnable Items
The following items are not eligible for returns:
- Worn or washed clothing
- Items damaged after delivery due to customer use
- Final sale items
- Custom/personalized products